Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 28 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2200 specialists in its offices located in Krakow and Katowice.

Team Leader German Speaker

Nr ref.:
Miejsce pracy: Kraków

Develop an understanding of the current state processes
Perform P2P and OTC daily tasks on site initially in legacy systems
Validate the existing procedures and test new solutions
Conduct successful knowledge transfer within the P2P and OTC area
Prepare process maps and desktop procedures
Establish very good relationship with the client 
Delivery phase:
Lead, manage and develop a team
Maintain P2P and OTC scope and described above
Responsibility for delivery agreed scope of work
Maintain period closing activities
Work closely with the client and maintain good working relationship

Experience in managing the team will be a strong asset
Fluent knowledge of German language
Very good English skills
SAP knowledge will be an advantage
Good analytical skills
Ability to enhance process and controls
Good Customer Service skills and client-focus attitude
Strong interpersonal skills and proactive approach
Teamwork approach
Flexibility, ability to deal with ambiguity and change
Ability to work under pressure
Transition experience will be an advantage

Professional development in a dynamic, growing business
Competitive salary with attractive benefit package
Free private medical care
Multisport card – unlimited access to over 2 660 sports facilities (fitness clubs, swimming pools, etc.) throughout the country
Tickets to cinemas and theatres
Additional life insurance
Participation in prestigious international projects
Excellent working atmosphere

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